very helpful and pleasant staff at city. Apartment very clean well equipped and in good position for touring.
nothing so pleased with stay
1-met by person who spoke no English
-2 there was no information packet in apt
3-sofa was cracked and peeling
4-there were no reading lts except overheads
5-it should have been made known that couch was not for sleeping-we are 2women traveling together and do not sleep in same bed
6-drapes were falling off and towel bar in bathroom was pulled away from wall
If this apartment had not been paid in advance we would have left! I have rented several apartments this way and have never felt thi
The apartment is newly renovated, located in a quiet neighborhood just 2 min walking from Hyde Park and Paddington Station. The underground station is also a few minutes distance.
The main problem was that we came by the end of October and the central heating didn’t work for the whole period we stayed. We received a small radiator which was not enough for nights with 1c. Mornings were frizzing.
Leaving it. Only-apartments are a complete rip off.. apartment was over 1 Km from the check in point, the pictures on the website do not represent the apartment you end up in. The flooring was lifting up, the pillows were terrible and the shower in the en suite could not be used as it leaked into apartment below.
Arriving in it after a very long walk ... I would be honest on website about the apartments location ... we booked on the understanding that it would be in union street. The shower in the en suite could not be used and no money back was offered for this ... complete bunch of cowboys. The apartment looked as though it's had a hard life and needs refurb if it's to look anything like the pictures on the website
Compact and well equipped.
2 light bulbs blown. Very low water pressure and could benefit from a dryer.
Add shelving in bathroom
The house is excellent. All rooms are spacious and comfortable. They've got toys for kids to play with. Have toiletries available for us to use. We requested for two fans and we're happy enough when they provided one for us.
The key holder was an hour and a half late. There was 11 of us including 2 kids. we were so tired, hungry and just wanted to relax but we had to wait outside under the 23 degrees heat. The bathroom door upstairs is sticky, have to turn the handle hard to open it.
stylish place, nice staff
the surrounding roads
The location of the apartment was perfect! Close to Hyde Park and Kensington Palace, and the Tube for transportation. It was nice that there was instant Nescafe, tea bags, and sugar provided...perfect for the rainy days!
Location, layout, fittings and furniture, super clean, quiet, roomy enough for 4 adults, great pub next door, supermarket nearby, less than a minute to taxis, cafes and restaurants, shops.
The only negative comment I have:
Size of the TV screen is quite small for the lounge, and only has Freeview.